FAQs

Who is Tribe Collectives?

Tribe Collectives is an Australian-owned furniture and home wares business specialising in Coastal, Hampton's and timeless interior styles. For over 18 years, we have helped customer's create beautiful homes with carefully selected furniture, decor and gifts.

What makes Tribe Collectives different?

We believe your home should tell a story. We carefully chose pieces with quality and character rather than simply following mass- produced trends. Every collection is selected to help you create a warm and welcoming home.

Do you deliver your furniture Australia-wide?

Yes, we offer options across Australia, allowing customers everywhere to enjoy the Tribe Collectives style.

Are your artificial flowers realistic?

Yes, our artificial flowers are carefully selected for their realistic textures, colours and quality, making them a beautiful low-maintenance option for your home.

Can you help me choose pieces for my home?

Absolutely. We love helping our customers with styling advice. You can contact us with photos, measurements or details about your space, and we can help guide you.

How do I place an order?

Simply browse our beautiful collections, choose your favourite pieces and complete your purchase through our secure checkout. If you need assistance, our team is always ready to help.

Do you offer a refund?

We check all items before shipping and ensure all items are carefully packed. If you receive an item that is faulty, damaged or not as described, we will offer a refund or replacement.

Our policy is strictly 7 days after your delivery. We may also request a photo of any damage. Please refer to our refund policy at the bottom of our homepage.